FREQUENTLY ASKED QUESTIONS
Here lie answers to some of your most asked questions.
1. When is my parcel coming?
It will reach you within 3-5 working days.
2. How much does shipping cost?
Shipping is £4.50. For orders equal or higher than £60, shipping is free!
3. I didn't get my order confirmation email. What do I do?
Sometimes an email can end up in the spam folder. If you've checked and it's not there, it means the order did not go through. If that is the case, please contact us on email@example.com or on our Facebook page.
4. I want a discount code, where can I find one?
Discount codes can be found on our social media, whenever we have a special campaign going. We also send them to our email subscribers, along with some special secret offers. You can subscribe on our main page!
5. I saw your product on Facebook. Why did it have a different price to the one on your website?
We often run special campaigns on Facebook and Instagram. If you see one of these offers, we suggest we take advantage of it, as those prices are sometimes lower than the ones on our website.
6. Why did the price of the product change once I put it in the basket?
The basket has the original price, with the discounted price under it. If you keep getting the wrong price, you can write us on firstname.lastname@example.org or contact us on Facebook or Instagram so we can solve the problem.
7. Where can I buy TummyTox products?
Our products can only be purchased through our website tummytox.co.uk
8. I'm having problems ordering, what can I do?
let us know on email@example.com or through social networks and we'll try to solve it as quickly as possible.
9. I can't swallow capsules, what can I do?
You can open the capsule and take the content with some water. You can also shake it into a smoothie or a shake.
10. How and when do I take TummyTox products?
We recommend you take the TummyTox drinks after meals. The products can be taken separately or together. Each product has instructions for use under "Ingredients".
11. I placed an order but I want to change some information/cancel the order.
Please write us an email on firstname.lastname@example.org or a message on social networks about your changes/cancellation as soon as possible. Once the order has been processed/shipped, we cannot make any changes.
12. What's the difference between TummyTox drinks and TummyTox teas?
TummyTox drinks (Draining Drink, Fat Burner Drink, Cleanse Drink, Beauty Drink) should be mixed with cold water, while TummyTox teas (Daily Kick & Sleep Tight Tea, Skinny Me Tea, Immuny Tea) are prepared with hot (but not boiling) water.
13. Can I have more than 1 cup of TummyTox tea per day?
Our teas are 100% natural herbal blends with no other additives. They work best if you follow instructions (1 cup of each tea per day) but you can have 2 cups if you want stronger effects. Of course, there is such a thing as too much of a good thing so don't overdo it. When it comes to TummyTox drinks, it's important to stick to instructions.
14. How do I make TummyTox teas?
Never use boiling water for TummyTox tea! Pour fresh hot water (70-80°C) over the teabag and steep for 5 minutes. We recommend using one teabag per cup.
15. Can TummyTox products be used by children?
No, our products are not suitable for children.